Plan your visit

Please be aware that if you are pregnant, have high blood pressure, a heart condition or you are receiving medical treatment, treatments that involve the application of heat or certain products are not advised.  All health conditions advised to us are treated as confidential. We ask that you disclose any form of cancer and your stage of treatment, upon booking so that we can advise you in advance of suitable treatments for you.

Yes, but all spa treatments are very popular and are subject to availability. To avoid disappointment, we would recommend you pre-book your appointment time prior to your arrival.

Your treatment(s) will still be carried out; however your treatment time and structure may be reduced accordingly.  If you are too late for the treatment to be carried out in full, rescheduling will be required and the full cost of the treatment charged to you.

We request you arrive at least 15 minutes before your treatment(s).  Please note that treatment time includes collection from reception to exiting the treatment room.

Exercise wear and trainers if you are using the gym.  Swimwear for the Spa area - We recommend two sets of swimwear for your comfort. a robe and towel are provided for all guests.  Aromatherapy Associates toiletries are provided for your use within our shower areas.

* Please note that Spa access is only given to Spa Day guests. However, if you are just having a treatment you will have access to our Sanctuary Lounge Relaxation Room should you wish to relax before and after your treatment.

Please wear your dressing gown provided with your underwear on underneath. If your swimwear is wet the therapists will offer you disposable underwear for your comfort.